Book Your Stay…
Book your stay
The Black Cat Hotel is SF’s newest haunt - a fully immersive, walk-through experience.
Guests drift through jazz parlors, banquet halls, and haunted hotel rooms, uncovering secrets in whispered confessions and ominous encounters.
Beware the ever-present shadow of the infamous Black Cat.
The show last approximately 45 minutes
The Black Cat Hotel is SF’s newest haunt - a fully immersive, walk-through experience.
Guests drift through jazz parlors, banquet halls, and haunted hotel rooms, uncovering secrets in whispered confessions and ominous encounters.
Beware the ever-present shadow of the infamous Black Cat.
The show last approximately 45 minutes
A storm brews on the streets of San Francisco, and Nine Lives wander the halls of The Black Cat Hotel; the once luxurious, now darkly possessed, Bay Area residence.
Guests wander through ancient and decrepit corridors, smoky parlors, velvet-draped bars and guest rooms frozen in the 1930s, while their secrets rot beneath the wallpaper.
BOOK NOW
Don’t miss The Black Cat Hotel, a walk-through haunt inspired by Edgar Allan Poe’s Gothic tale of the slow, haunting descent into madness.
Prepare to be entertained and prepare to be scared.
Welcome to The Black Cat Hotel. Book your stay—if you dare
Don’t miss The Black Cat Hotel, a walk-through haunt inspired by Edgar Allan Poe’s Gothic tale of the slow, haunting descent into madness.
Prepare to be entertained and prepare to be scared.
Welcome to The Black Cat Hotel. Book your stay—if you dare
Don’t miss The Black Cat Hotel, a walk-through haunt inspired by Edgar Allan Poe’s Gothic tale of the slow, haunting descent into madness.
Prepare to be entertained and prepare to be scared.
Welcome to The Black Cat Hotel. Book your stay—if you dare
Event Details
Event Details
Location
The Palace Theater: An historic San Francisco venue, transformed into a 1930s art deco hotel steeped in shadow.
The Black Cat Hotel Experience
A fully immersive, walk-through theatrical event. Guests drift through jazz parlors, banquet halls, and haunted hotel rooms, uncovering secrets through whispered confessions, ominous encounters, and the ever-present shadow of the infamous Black Cat.
Duration
Approximately 45 minutes.
Book Your Stay
October 8 - November 1st
Reservations Limited.
Frequently Asked Questions
Frequently
Asked Questions
How long is the experience?
The experience lasts approximately 45 minutes.
What time do I need to arrive?
15 minutes before your selected ticket time.
What if I am late to my Entry Time?
We will try our best to accommodate you into another available tour. However, we do not guarantee availability or that groups will be together. We expect this limited-run experience to sell out. No refunds or exchanges are given for missed tours. Show up early and do not be late!
How many people will be on a tour?
Each tour contains groups of up to 20 guests.
Where is The Black Cat Hotel?
644 Broadway St. in San Francisco.
Is there parking?
There is street parking either metered or with a 2-hour residential permit, which becomes free after 6pm on Sundays.
Is there a coat check?
No: no bags larger than a purse; no real or costume weapons; no face-covering costume masks; and no costumes which may impair movement or be tripped upon shall be permitted. Items deemed inappropriate by the Management must be surrendered at entry.
Is this a traditional walk-through haunted house?
Yes and No. This is a fully theatrical, immersive haunt show. It contains storylines, visual effects, and disturbing characters. Groups will experience multiple rooms, and will be cued when to move from one section to the next. There will also be times you are sitting, watching, and participating!
Is there a minimum age requirement?
All guests under age 18 must be accompanied by an adult at all times. Due to adult themes and content, we recommend a minimum viewing age of 13. Our “trigger warnings” are listed elsewhere in this FAQ.
How scary is it?
The experience delivers a balanced mix of suspense, jump scares, and eerie moments. It’s designed to thrill without being extreme or overly gory—making it perfectly suitable for families. This is not an extreme haunt.
Is there food or drink at the venue?
After your tour, you are encouraged to enjoy our bar & lounge, which features craft cocktails, beer, wine, mocktails and other non-alcoholic drinks. There is no food. Tour admission is required to access the bar & lounge. IDENTIFICATION: Proper ID is required for anyone intending to consume alcoholic beverages.
What if someone in my group is intoxicated or acting inappropriately?
The safety of our performers and guests are of the utmost importance. If anyone is believed to be too intoxicated, is rude, abusive, belligerent, heckling, or demonstrating any other unacceptable behavior, they will be immediately escorted out of the tour without refund. Drink and behave responsibly!
What should I wear?
Wear comfortable clothes and shoes, for walking and stairs. Costumes are welcome, but no face masks, real or costume weapons, or anything bulky or easy to trip on. “Horrifying dinner party” looks or vintage styles (1880s–1950s) are encouraged!
Is the attraction accessible?
Due to the nature of the venue, the experience includes stairs and uneven surfaces and may not be suitable for guests with mobility limitations. Please contact us in advance with any accessibility questions or concerns.
What are the trigger warnings?
The performance contains the use of strobe and flashing lights; loud noises; small and tight spaces; “pitch black” environments; references to violence, gore and blood; smoke and haze; references to smoking; as well as good old-fashioned “jump scares.”
Is this participatory? Will I be touched?
This immersive experience is designed to be interactive; at times actors will give guests directions to follow, including appropriate touch. Consent is paramount; any guest wishing to opt out of interactions will be given the opportunity to do so before entering the attraction. Those who opt out will be given an item to wear signifying their desire to opt out of any direct interaction.
Where can I get more information?
Email us at boxoffice@boxcartheatre.org
How long is the experience?
The experience lasts approximately 45 minutes.
What time do I need to arrive?
15 minutes before your selected ticket time.
What if I am late to my Entry Time?
We will try our best to accommodate you into another available tour. However, we do not guarantee availability or that groups will be together. We expect this limited-run experience to sell out. No refunds or exchanges are given for missed tours. Show up early and do not be late!
How many people will be on a tour?
Each tour contains groups of up to 20 guests.
Where is The Black Cat Hotel?
644 Broadway St. in San Francisco.
Is there parking?
There is street parking either metered or with a 2-hour residential permit, which becomes free after 6pm on Sundays.
Is there a coat check?
No: no bags larger than a purse; no real or costume weapons; no face-covering costume masks; and no costumes which may impair movement or be tripped upon shall be permitted. Items deemed inappropriate by the Management must be surrendered at entry.
Is this a traditional walk-through haunted house?
Yes and No. This is a fully theatrical, immersive haunt show. It contains storylines, visual effects, and disturbing characters. Groups will experience multiple rooms, and will be cued when to move from one section to the next. There will also be times you are sitting, watching, and participating!
Is there a minimum age requirement?
All guests under age 18 must be accompanied by an adult at all times. Due to adult themes and content, we recommend a minimum viewing age of 13. Our “trigger warnings” are listed elsewhere in this FAQ.
How scary is it?
The experience delivers a balanced mix of suspense, jump scares, and eerie moments. It’s designed to thrill without being extreme or overly gory—making it perfectly suitable for families. This is not an extreme haunt.
Is there food or drink at the venue?
After your tour, you are encouraged to enjoy our bar & lounge, which features craft cocktails, beer, wine, mocktails and other non-alcoholic drinks. There is no food. Tour admission is required to access the bar & lounge. IDENTIFICATION: Proper ID is required for anyone intending to consume alcoholic beverages.
What if someone in my group is intoxicated or acting inappropriately?
The safety of our performers and guests are of the utmost importance. If anyone is believed to be too intoxicated, is rude, abusive, belligerent, heckling, or demonstrating any other unacceptable behavior, they will be immediately escorted out of the tour without refund. Drink and behave responsibly!
What should I wear?
Wear comfortable clothes and shoes, for walking and stairs. Costumes are welcome, but no face masks, real or costume weapons, or anything bulky or easy to trip on. “Horrifying dinner party” looks or vintage styles (1880s–1950s) are encouraged!
Is the attraction accessible?
Due to the nature of the venue, the experience includes stairs and uneven surfaces and may not be suitable for guests with mobility limitations. Please contact us in advance with any accessibility questions or concerns.
What are the trigger warnings?
The performance contains the use of strobe and flashing lights; loud noises; small and tight spaces; “pitch black” environments; references to violence, gore and blood; smoke and haze; references to smoking; as well as good old-fashioned “jump scares.”
Is this participatory? Will I be touched?
This immersive experience is designed to be interactive; at times actors will give guests directions to follow, including appropriate touch. Consent is paramount; any guest wishing to opt out of interactions will be given the opportunity to do so before entering the attraction. Those who opt out will be given an item to wear signifying their desire to opt out of any direct interaction.
Where can I get more information?
Email us at boxoffice@boxcartheatre.org
How long is the experience?
The experience lasts approximately 45 minutes.
What time do I need to arrive?
15 minutes before your selected ticket time.
What if I am late to my Entry Time?
We will try our best to accommodate you into another available tour. However, we do not guarantee availability or that groups will be together. We expect this limited-run experience to sell out. No refunds or exchanges are given for missed tours. Show up early and do not be late!
How many people will be on a tour?
Each tour contains groups of up to 20 guests.
Where is The Black Cat Hotel?
644 Broadway St. in San Francisco.
Is there parking?
There is street parking either metered or with a 2-hour residential permit, which becomes free after 6pm on Sundays.
Is there a coat check?
No: no bags larger than a purse; no real or costume weapons; no face-covering costume masks; and no costumes which may impair movement or be tripped upon shall be permitted. Items deemed inappropriate by the Management must be surrendered at entry.
Is this a traditional walk-through haunted house?
Yes and No. This is a fully theatrical, immersive haunt show. It contains storylines, visual effects, and disturbing characters. Groups will experience multiple rooms, and will be cued when to move from one section to the next. There will also be times you are sitting, watching, and participating!
Is there a minimum age requirement?
All guests under age 18 must be accompanied by an adult at all times. Due to adult themes and content, we recommend a minimum viewing age of 13. Our “trigger warnings” are listed elsewhere in this FAQ.
How scary is it?
The experience delivers a balanced mix of suspense, jump scares, and eerie moments. It’s designed to thrill without being extreme or overly gory—making it perfectly suitable for families. This is not an extreme haunt.
Is there food or drink at the venue?
After your tour, you are encouraged to enjoy our bar & lounge, which features craft cocktails, beer, wine, mocktails and other non-alcoholic drinks. There is no food. Tour admission is required to access the bar & lounge. IDENTIFICATION: Proper ID is required for anyone intending to consume alcoholic beverages.
What if someone in my group is intoxicated or acting inappropriately?
The safety of our performers and guests are of the utmost importance. If anyone is believed to be too intoxicated, is rude, abusive, belligerent, heckling, or demonstrating any other unacceptable behavior, they will be immediately escorted out of the tour without refund. Drink and behave responsibly!
What should I wear?
Wear comfortable clothes and shoes, for walking and stairs. Costumes are welcome, but no face masks, real or costume weapons, or anything bulky or easy to trip on. “Horrifying dinner party” looks or vintage styles (1880s–1950s) are encouraged!
Is the attraction accessible?
Due to the nature of the venue, the experience includes stairs and uneven surfaces and may not be suitable for guests with mobility limitations. Please contact us in advance with any accessibility questions or concerns.
What are the trigger warnings?
The performance contains the use of strobe and flashing lights; loud noises; small and tight spaces; “pitch black” environments; references to violence, gore and blood; smoke and haze; references to smoking; as well as good old-fashioned “jump scares.”
Is this participatory? Will I be touched?
This immersive experience is designed to be interactive; at times actors will give guests directions to follow, including appropriate touch. Consent is paramount; any guest wishing to opt out of interactions will be given the opportunity to do so before entering the attraction. Those who opt out will be given an item to wear signifying their desire to opt out of any direct interaction.
Where can I get more information?
Email us at boxoffice@boxcartheatre.org
BOOK NOW
